Demands for "accountability" are everywhere. We want our government to be accountable, of course; but we also demand it of the people we do business with, those who teach our children, that driver in the next lane, the sports figures we follow, and just about everyone else in whom we place our trust. And it goes without saying that we are subject to the accountability demands of others. But what does it mean to be held to account? That is the question Professor Dubnick has been trying to answer for more than three decades through studies of a wider range of public service professionals -- from city managers and town administrators to NASA scientists and district court judges. The lessons he draws from those studies shed light of the various ways people in important positions of trust deal with increasing demands of accountability.