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OS Council Gets Update on Staff Clinic; Tandem Health Advantage

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Kevin Charles, director of Health Services, provided the OS Council with an overview of the new staff health clinic at the council’s monthly meeting held March 21.

The clinic offers basic medical care to all UNH employees regardless of whether they work full or part time although how they pay may differ.

During the academic year the clinic is open Monday-Friday, 7 a.m. to 1 p.m. For radiology, pharmacy, and lab hours visit the employee clinic site. The clinic is not a replacement for primary care, but is more like an urgent care facility. Care for acute infections (ear and sinus infections, pneumonia and conjunctivitis), injuries (lower back pain, sprains, and strains) and other problems like rashes, insect bites and headaches are available.

The pharmacy offers many frequently used generic prescription drugs for $5, less than the co-pay for many prescription drugs using the Caremark plan. In addition, over-the-counter drugs like Tylenol, cough and cold medicines, vitamins, eye drops and nasal spray sold at the pharmacy often cost less than comparable retail prices.

Laboratory tests also are less costly; a comprehensive workup performed in an independent lab like Lab Corp or Quest averages $15. The same test averages from $92 to $146 at local hospitals.
The clinic is staffed by three doctors and five nurse practitioners. For more information or to schedule an appointment, call 2-HLTH, e-mail healthservices@unh.edu or visit http://www.unh.edu/health-services/employee-clinic/.

IN other news, representatives from Harvard Pilgrim and Tandem Care offered a summary of Tandem Health Advantage, a personal shopping service that gives cash rewards to UNH benefits-eligible employees who make conscious decisions about where they have tests or other medical procedures done.

Employees who have Harvard Pilgrim Health Care qualify automatically for the voluntary service.

Here’s how it works: If your doctor orders outpatient tests such as an MRI, CT scan, mammogram, colonoscopy, ultrasound or lab work, call or email Tandem (1-866-797-4100 or info@tandemcare.com) and a nurse will help you compare costs in your area. If the provider where your doctor ordered the test is more money, and you choose to go somewhere that costs less, the Tandem nurse will help you reschedule. And, you’ll get a cash reward.

How much? It depends on the savings. If you call Tandem and you’re already using a low-cost facility, you’ll get $20. If you switch to a lower-priced provider, you’ll receive $40 if the savings is between $150 and $249; $75 if it’s between $250 and $449; $100 between $450 and $649; $150 between $650 and $999 and $200 if you save $1,000 or more.

Once Harvard Pilgrim has determined the service is covered and the provider has been paid, you will be mailed your reward. Each time you or your dependents use Tandem Health and opt to use a less expensive provider, you will get a reward.

Harvard Pilgrim may require a referral and/or prior authorization. Contact Harvard Pilgrim for more information or check you plan coverage.

Note: All rewards are taxable income.