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UNH PrintSmart Program Update

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As of Sept. 6, UNH Printing Services, UNH IT, and Conway Office Solutions, through the UNH PrintSmart program had installed 131 multifunctional devices (MFD’s), with the final 15 to 20 expected to be completed during the next three to four weeks. The schedule can be viewed at http://www.printing.unh.edu/unh-printsmart-copier-progra.

A short, 10-question customer satisfaction survey of those who are already using PrintSmart indicates a high degree of customer satisfaction with the program, the installation process, the MFD devices, and with the responsiveness of Conway Office Solutions. Final survey results and comments will be posted in early October at the site listed above.

Conway Office Solutions will be reading meters in late September and sending out invoices early in October for copies made since the installation of each machine.  (A few early installation locations will have received a June bill as well.)  The invoices will be directed to the department and will be paid by p-card.  Departments that utilize individual accounts within the device for monitoring or charging back usage will also receive a report from Conway that will allow for departmental reconciliation.   

Questions regarding bills can be directed to Donna Perreault of Conway Office Solutions at dperreault@conwayoffice.com.
For more information on PrintSmart, visit http://www.printing.unh.edu/unh-printsmart-copier-program , call 2-0530 or e-mail printingservices@unh.edu