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Computer Store Makes Its Move, Relocates to the MUB

By Jody Record, Campus Journal Editor
June 20, 2007

The UNH Computer Store has moved from its cramped quarters in Hewitt Hall Annex to highly visible, more readily accessible digs in the MUB that just happen to adjoin the customer service center.

How handy is that?

The store and the Computer Service Center, already located in the MUB, set up next to each other at the end of May and opened in time for freshmen orientation.

“We’ve probably had about a 25 percent increase in people through the store than we did during last year’s orientation,” says Bonnie Thompson, manager of the Computer Store. “We are far more visible here. And we’ll be able to have more contact with the students.”

The Computer Store has taken over space previously occupied by the Copy Center. At approximately 1,500 square feet, it’s double the square footage of the old store, which means there’s more merchandise on the shelves. And that’s a help at this time of year.

“Most of the people coming in now are parents and they’re more interested in products than service, although most do ask about service,” says Nancye Jenkins, CIS senior information technology manager.

She, too, points to the plus of the new location’s visibility by noting that, in the past, some students who hadn’t attended orientation didn’t even know there was a store on campus. Moreover, the MUB site will now make it easier for faculty and staff members to stop in and check out the goods.

“We get mostly telephone orders from departments. Now, they can actually come in and see the latest products,” Thompson says.

Jenkins adds, “That’s one thing more space has done—it’s allowed us to bring in more products.”

Those products include Apple and Dell computers, iPods and printers as well as software and accessories. Because they only sell to the UNH community, the Computer Store can pass along academic discounts, making their prices competitive.

And, the service center is an official warranty site for Apple, Dell and HP printers so anything bought at the store also can be serviced here on campus.

Located across from the GSS mailboxes, the Computer Store is open for business from 8 a.m. to 4 p.m. for the summer. Once the academic year begins, that pushes to 5 p.m. And they are considering being open Saturdays—something they’ve never done before.

Additionally, if repairs are going to require a lengthy turn-around time and, providing they have them available, the service center will offer loaners to people who bought their computers at the store.

For a complete list of products and services visit http://computerstore.unh.edu/.

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